Get Status Updates
Provide the latest status of their orders to your customers via our powerful integration options.
Overview
Retrieving a tracking from parcelLab refers to the act of requesting the information about a certain delivery. The progress and tracking updates returned are known as checkpoints.
When you have this data, you can keep your customers updated on the progress of their orders via a variety of sources.
Status Update Integration Methods
You can use the following methods to retrieve checkpoint and tracking data from parcelLab to feed back into your e-commerce system:
API - the most flexible method of data integration is API, whereby all the necessary order and tracking information can be submitted and the relevant status details received instantly
Webhooks - set up webhooks with parcelLab and receive relevant tracking events to feed back into your shop systems
You can also use our API to retrieve the current status of an order or parcel for use with the following:
Any customer facing widget, such as chatbots
Any native or web app
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