> For the complete documentation index, see [llms.txt](https://docs.parcellab.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parcellab.com/docs/developers/v2/data-elements/get-status-updates.md).

# Get Status Updates

Provide the latest status of their orders to your customers via our powerful integration options.

## Overview

Retrieving a tracking from parcelLab refers to the act of requesting the information about a certain delivery. The progress and tracking updates returned are known as checkpoints.

When you have this data, you can keep your customers updated on the progress of their orders via a variety of sources.

## Status Update Integration Methods

You can use the following methods to retrieve checkpoint and tracking data from parcelLab to feed back into your e-commerce system:

* API - the most flexible method of data integration is API, whereby all the necessary order and tracking information can be submitted and the relevant status details received instantly

{% content-ref url="/pages/pSkIZFSZthqcKE410W0o" %}
[Checkpoints](/docs/developers/v2/status-updates/checkpoints.md)
{% endcontent-ref %}

* Webhooks - set up webhooks with parcelLab and receive relevant tracking events to feed back into your shop systems

{% content-ref url="/pages/GBBllcv2aH16J29bRrsp" %}
[Webhooks](/docs/developers/v2/data-elements/get-status-updates/webhooks.md)
{% endcontent-ref %}

You can also use our API to retrieve the current status of an order or parcel for use with the following:

* Any customer facing widget, such as chatbots

{% content-ref url="/pages/-MDJ5ISyzJTrXt801JUH" %}
[Chatbots](/docs/developers/v2/status-updates/chatbots.md)
{% endcontent-ref %}

* Any native or web app

{% content-ref url="/pages/-MVCnLpGtUqakWXGwduS" %}
[Apps](/docs/developers/v2/status-updates/apps.md)
{% endcontent-ref %}


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