# Push Notifications

## Overview

You can set up order status updates through push notifications for your application or website (desktop and mobile versions).

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parcelLab support integrations that serve push notifications in your preferred channel. For more information on the scope and requirements of this feature, please contact your parcelLab representative.
{% endhint %}

## Configuring Push Notifications

The following sections describe the configuration required for push notifications.

For each push notification to be sent, we define a trigger as for email communications sent from parcelLab. That information is pushed via webhook to your own push notification service or directly to your application.

A direct integration with your app is possible via API. Refer to the [documentation on app integration](https://app.gitbook.com/s/m5MUhYrMmT0cei4QdxGn/status-updates/apps) for further information.

### Customer Requirements

For setting up push notifications using webhooks, you need to provide the following information:

* Your webhook URL.
* The triggers to be used, which perform an action based on events (for example: the pickup ready notification is triggered when a delivery is ready to be collected at a parcel shop or parcel locker, and also on delivery to a neighbor).
* Push notification service credentials (that is: tokens and keys).
* The necessary payload, which usually includes the type of notification to be triggered and order-related data.

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For further details, please contact your parcelLab representative.
{% endhint %}

### Implementation Process

In this section, the next steps in the setup process are described.

There are two ways to define the content of push notifications:

1. The content is directly defined in our messages, which can be localized.
2. The content is managed in your APNS and identified by a message ID that is sent from parcelLab.


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