# Order Status Page Report

## Use Case

Using this report, you can understand how often your customers use the <code class="expression">space.vars.Product\_OrderStatus</code> in your online shop and view the satisfaction rate of the communications sent during shipping and carrier performance.

## <code class="expression">space.vars.Report\_CIOSPage</code> Report Features

This report is based on the creation date of the tracking for the parcel. It contains data for the last two years.

The top-level row shows the core metrics of this report and the date the report was last refreshed above it. This gives you an overview of your <code class="expression">space.vars.Product\_OrderStatus</code> traffic for your shops and the performance of your communications and carriers for the current period. It can be compared against a fixed previous period, which is based on the current period selected (for example: if the current period selected is 30 days, then the previous period used will be the previous 30 days from the current period).

<figure><img src="https://1156682959-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPf1Lv1YUuLYva6LrXQ%2Fuploads%2F80fSbM9rPH2XBTcIn93Q%2FOrderStatusPageReportStats%20copy.png?alt=media&#x26;token=6b6e138a-941e-4326-9a72-ffc6f3f899ac" alt="Core metrics for the Order Status Page report"><figcaption></figcaption></figure>

More detailed charts are included in the <code class="expression">space.vars.Report\_CIOSPage</code> report to help you understand usage of your <code class="expression">space.vars.Product\_OrderStatus</code>.

<figure><img src="https://1156682959-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPf1Lv1YUuLYva6LrXQ%2Fuploads%2F0D4VJVobACNHxtvznMUa%2FCommsOSPageReport.png?alt=media&#x26;token=81e2c929-8956-42ca-98e2-943ca04f987e" alt="Order Status page report charts"><figcaption></figcaption></figure>

{% hint style="info" icon="book" %}

#### Check out the parcelLab guides

For further information on using the report and metrics, see our [user guide documentation](https://how.parcellab.works/guides/communication/communication-insights/order-status-page-report).
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parcellab.com/docs/platform/overview/communication-insights/order-status-page-report.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.