# Customer Service

Use interactive tutorials to walk through essential workflows for handling customer orders, tracking updates, and communications in the parcelLab App.

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#### Trackings & Communication

Check out the customer service experience in the App.
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#### Customer Service for Returns

Effortlessly manage customer returns in the App.
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#### Claims Manager

Streamline the claims process in just a few clicks.
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parcellab.com/docs/resources/interactive-demos/customer-service.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.