# Shopify Product Returns Report

## Use Case

Using this report, you can assess return trends at article level, allowing for better inventory management, product quality improvements, and return policy optimization.

## <code class="expression">space.vars.Report\_RIShopifyProductReturns</code> Report Features

The second section of Shopify returns analytics is the <code class="expression">space.vars.Report\_RIShopifyProductReturns</code> report, which focuses on article-level return KPIs, offering a detailed view of product return trends.

At the top of the report, you can apply filters to display information by product to monitor the performance of specific items and identify if there are common compensation methods with certain products.

<figure><img src="https://1156682959-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPf1Lv1YUuLYva6LrXQ%2Fuploads%2F80yTns7tZk4SVOwK2SWY%2FShopifyProductReturnsFilters.png?alt=media&#x26;token=ea158494-a327-4233-975f-9611903539ce" alt="Available filters such as product and category for Shopify Product Returns report"><figcaption></figcaption></figure>

The report consists of a table providing a matrix style overview of product return performance, including the return rate and the number of returns via different compensation methods for a product, with the date the report was last refreshed shown above it.

More detailed insights can be found in the <code class="expression">space.vars.Report\_RIShopifyProductReturns</code> report by selecting the dimensions above the table to focus on specific item details.

<figure><img src="https://1156682959-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPf1Lv1YUuLYva6LrXQ%2Fuploads%2FxKjgpBNCu9rhKc43pxAo%2FShopifyProductReturnsTable.png?alt=media&#x26;token=4dbcecab-be13-4660-b5fd-f5f37afa8706" alt="Product KPI Overview table in Shopify Product Returns report"><figcaption></figcaption></figure>

{% hint style="info" icon="book" %}

#### Check out the parcelLab guides

For further information on using the report and metrics, see our [user guide documentation](https://how.parcellab.works/guides/returns/returns-insights/shopify-product-returns-report).
{% endhint %}


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