> For the complete documentation index, see [llms.txt](https://docs.parcellab.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parcellab.com/docs/whats-new/archive/previous-releases.md).

# Previous Releases

## 2026

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>May 2026</strong></td><td><p><i class="fa-shield-check">:shield-check:</i> Fraud &#x26; Abuse Protection dashboard</p><p><i class="fa-bolt-lightning">:bolt-lightning:</i> App improvements</p></td><td><a href="/pages/G97XoUJZxA3VRvAWsG5P#fraud-and-abuse-protection-dashboard-and-app-enhancements">/pages/G97XoUJZxA3VRvAWsG5P#fraud-and-abuse-protection-dashboard-and-app-enhancements</a></td></tr><tr><td><strong>April 2026</strong></td><td><p><i class="fa-message">:message:</i> Edit messages by language</p><p><i class="fa-desktop">:desktop:</i> Returns Portal theme editor</p></td><td><a href="/pages/G97XoUJZxA3VRvAWsG5P#edit-messages-by-language-new-returns-portal-theme-editor-and-more">/pages/G97XoUJZxA3VRvAWsG5P#edit-messages-by-language-new-returns-portal-theme-editor-and-more</a></td></tr><tr><td><strong>March 2026</strong></td><td><p><i class="fa-shield-check">:shield-check:</i> Fraud &#x26; Abuse insights</p><p><i class="fa-ruler">:ruler:</i> Size recommender</p></td><td><a href="/pages/G97XoUJZxA3VRvAWsG5P#fraud-insights-size-recommender-and-more">/pages/G97XoUJZxA3VRvAWsG5P#fraud-insights-size-recommender-and-more</a></td></tr><tr><td><strong>February 2026</strong></td><td><p><i class="fa-user-robot">:user-robot:</i> WISMO/R agent (coming soon)</p><p><i class="fa-message-lines">:message-lines:</i> Message templates</p></td><td><a href="/pages/G97XoUJZxA3VRvAWsG5P#wismo-r-agent-message-templates-and-more">/pages/G97XoUJZxA3VRvAWsG5P#wismo-r-agent-message-templates-and-more</a></td></tr><tr><td><strong>January 2026</strong></td><td><p><i class="fa-box-dollar">:box-dollar:</i> Returns payment provider integration</p><p><i class="fa-bolt-lightning">:bolt-lightning:</i> App improvements</p></td><td><a href="/pages/G97XoUJZxA3VRvAWsG5P#payment-integration-for-returns-and-app-updates">/pages/G97XoUJZxA3VRvAWsG5P#payment-integration-for-returns-and-app-updates</a></td></tr></tbody></table>

## 2025

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2025</strong></td><td><p><i class="fa-sparkles">:sparkles:</i> Copilot: chat with your data</p><p><i class="fa-bolt-lightning">:bolt-lightning:</i> App improvements</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#chat-with-your-data-and-more-app-updates">/pages/Mzp0EJ1gIf72u5NotyAB#chat-with-your-data-and-more-app-updates</a></td></tr><tr><td><strong>November 2025</strong></td><td><p><i class="fa-tags">:tags:</i> Poshmark integration</p><p><i class="fa-bolt-lightning">:bolt-lightning:</i> App improvements</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#poshmark-integration-and-app-improvements">/pages/Mzp0EJ1gIf72u5NotyAB#poshmark-integration-and-app-improvements</a></td></tr><tr><td><strong>October 2025</strong></td><td><p><i class="fa-comment-exclamation">:comment-exclamation:</i> On-Demand Messaging</p><p><i class="fa-display-chart-up-circle-dollar">:display-chart-up-circle-dollar:</i> Premium Analytics</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#on-demand-messaging-premium-analytics-and-app-updates">/pages/Mzp0EJ1gIf72u5NotyAB#on-demand-messaging-premium-analytics-and-app-updates</a></td></tr><tr><td><strong>September 2025</strong></td><td><p><i class="fa-spell-check">:spell-check:</i> A/B Tests</p><p><i class="fa-box-magnifying-glass">:box-magnifying-glass:</i> Self-Service Claims</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#a-b-testing-live-and-self-service-claims">/pages/Mzp0EJ1gIf72u5NotyAB#a-b-testing-live-and-self-service-claims</a></td></tr><tr><td><strong>August 2025</strong></td><td><p><i class="fa-message">:message:</i> Gorgias integration</p><p><i class="fa-chart-simple">:chart-simple:</i> Insights agent</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#gorgias-integration-new-insights-agent-and-app-updates">/pages/Mzp0EJ1gIf72u5NotyAB#gorgias-integration-new-insights-agent-and-app-updates</a></td></tr><tr><td><strong>July 2025</strong></td><td><p><i class="fa-book-open">:book-open:</i> Return reasons v2</p><p><i class="fa-face-smile-beam">:face-smile-beam:</i> Kustomer integration</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#smarter-returns-configuration-kustomer-integration-and-advanced-analytics">/pages/Mzp0EJ1gIf72u5NotyAB#smarter-returns-configuration-kustomer-integration-and-advanced-analytics</a></td></tr><tr><td><strong>June 2025</strong></td><td><p><i class="fa-bag-shopping">:bag-shopping:</i> App Store for returns</p><p><i class="fa-chart-simple">:chart-simple:</i> Insights agent (coming soon)</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#app-store-returns-integrations-and-new-insights-agent">/pages/Mzp0EJ1gIf72u5NotyAB#app-store-returns-integrations-and-new-insights-agent</a></td></tr><tr><td><strong>May 2025</strong></td><td><p><i class="fa-shop">:shop:</i> Enhanced marketplace tracking</p><p><i class="fa-basket-shopping-minus">:basket-shopping-minus:</i> Orderless Returns</p><p><i class="fa-apple">:apple:</i> Apple Wallet Order Tracking</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#enhanced-marketplace-tracking-third-party-retailer-returns-and-more">/pages/Mzp0EJ1gIf72u5NotyAB#enhanced-marketplace-tracking-third-party-retailer-returns-and-more</a></td></tr><tr><td><strong>April 2025</strong></td><td><p><i class="fa-clipboard-list">:clipboard-list:</i> Surveys improvements</p><p><i class="fa-clock-three">:clock-three:</i> Promise delivery method update</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#surveys-improvements-and-more-app-updates">/pages/Mzp0EJ1gIf72u5NotyAB#surveys-improvements-and-more-app-updates</a></td></tr><tr><td><strong>March 2025</strong></td><td><p><i class="fa-spell-check">:spell-check:</i> A/B Tests</p><p><i class="fa-chart-simple">:chart-simple:</i> Shopify returns analytics</p><p><i class="fa-inboxes">:inboxes:</i> Update return registrations with tracking number</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#optimize-email-content-with-a-b-tests-and-unlock-insights-into-shopify-returns">/pages/Mzp0EJ1gIf72u5NotyAB#optimize-email-content-with-a-b-tests-and-unlock-insights-into-shopify-returns</a></td></tr><tr><td><strong>February 2025</strong></td><td><p><i class="fa-clipboard-list">:clipboard-list:</i> Surveys</p><p><i class="fa-bag-shopping">:bag-shopping:</i> App Store</p><p><i class="fa-chart-simple">:chart-simple:</i> Improved Promise insights</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#introducing-surveys-app-store-and-new-promise-insights">/pages/Mzp0EJ1gIf72u5NotyAB#introducing-surveys-app-store-and-new-promise-insights</a></td></tr><tr><td><strong>January 2025</strong></td><td><p><i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Initiate returns via Tracking Details</p><p><i class="fa-file-check">:file-check:</i> Return Approvals</p><p><i class="fa-badge-percent">:badge-percent:</i> Retention Offer</p></td><td><a href="/pages/Mzp0EJ1gIf72u5NotyAB#powerful-new-returns-management-and-usability-features">/pages/Mzp0EJ1gIf72u5NotyAB#powerful-new-returns-management-and-usability-features</a></td></tr></tbody></table>

## 2024

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2024</strong></td><td><p><i class="fa-sparkles">:sparkles:</i> Copilot</p><p><i class="fa-wand-sparkles">:wand-sparkles:</i> AI Email Editor</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#introducing-the-parcellab-copilot-and-ai-email-editor">/pages/iXSBDdVgxJNT42NfyjfX#introducing-the-parcellab-copilot-and-ai-email-editor</a></td></tr><tr><td><strong>November 2024</strong></td><td><p><i class="fa-chart-simple">:chart-simple:</i> Benchmarking analytics</p><p><i class="fa-arrow-u-turn-down-left">:arrow-u-turn-down-left:</i> Trigger return flows API</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#leverage-our-benchmarking-analytics-and-trigger-return-flows-via-api">/pages/iXSBDdVgxJNT42NfyjfX#leverage-our-benchmarking-analytics-and-trigger-return-flows-via-api</a></td></tr><tr><td><strong>October 2024</strong></td><td><p><i class="fa-truck-fast">:truck-fast:</i> Filtered views for trackings</p><p><i class="fa-scale-balanced">:scale-balanced:</i> Optimize return labels by weight</p><p><i class="fa-gift">:gift:</i> Manage returns with free gifts</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#enhanced-trackings-search-and-return-management-features">/pages/iXSBDdVgxJNT42NfyjfX#enhanced-trackings-search-and-return-management-features</a></td></tr><tr><td><strong>September 2024</strong></td><td><p><i class="fa-headset">:headset:</i> Trackings and Communication updates</p><p><i class="fa-users">:users:</i> New user management</p><p><i class="fa-bell-ring">:bell-ring:</i> Notification center</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#updated-trackings-and-communication-modules-and-new-app-improvements">/pages/iXSBDdVgxJNT42NfyjfX#updated-trackings-and-communication-modules-and-new-app-improvements</a></td></tr><tr><td><strong>August 2024</strong></td><td><p><i class="fa-chart-simple">:chart-simple:</i> Delivery claims report</p><p><i class="fa-mailbox-flag-up">:mailbox-flag-up:</i> Postscript integration</p><p><i class="fa-square-code">:square-code:</i> Reusable snippets</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#new-claims-manager-report-and-postscript-integration">/pages/iXSBDdVgxJNT42NfyjfX#new-claims-manager-report-and-postscript-integration</a></td></tr><tr><td><strong>July 2024</strong></td><td><i class="fa-clock-rotate-left">:clock-rotate-left:</i> Message history to compare and revert previous versions</td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#version-history-timeline-in-the-email-editor-and-returns-portal-improvements">/pages/iXSBDdVgxJNT42NfyjfX#version-history-timeline-in-the-email-editor-and-returns-portal-improvements</a></td></tr><tr><td><strong>June 2024</strong></td><td><p><i class="fa-chart-simple">:chart-simple:</i> Returns Forecast AI analytics</p><p><i class="fa-truck">:truck:</i> Improved last mile carrier support</p><p><i class="fa-salesforce">:salesforce:</i> New Salesforce Service Cloud version</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#new-ai-powered-returns-forecast-analytics-and-last-mile-carrier-improvements">/pages/iXSBDdVgxJNT42NfyjfX#new-ai-powered-returns-forecast-analytics-and-last-mile-carrier-improvements</a></td></tr><tr><td><strong>May 2024</strong></td><td><p><i class="fa-stopwatch">:stopwatch:</i> Trending Late AI solution</p><p><i class="fa-chart-simple">:chart-simple:</i> Improved analytics for web campaigns</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#introducing-our-trending-late-status-and-campaign-analytics-improvements">/pages/iXSBDdVgxJNT42NfyjfX#introducing-our-trending-late-status-and-campaign-analytics-improvements</a></td></tr><tr><td><strong>April 2024</strong></td><td><p><i class="fa-message-sms">:message-sms:</i> SMS opt-in on the Order Status page</p><p><i class="fa-envelopes-bulk">:envelopes-bulk:</i> New banner slots for emails</p><p><i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Campaign banners in the Returns Portal</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#sms-opt-in-on-the-order-status-page-and-campaigns-for-the-returns-portal">/pages/iXSBDdVgxJNT42NfyjfX#sms-opt-in-on-the-order-status-page-and-campaigns-for-the-returns-portal</a></td></tr><tr><td><strong>March 2024</strong></td><td><p><i class="fa-chart-simple">:chart-simple:</i> Benchmarking analytics (coming soon)</p><p><i class="fa-box">:box:</i> Display brand name on the Order Status page</p><p><i class="fa-location-dot">:location-dot:</i> Enhanced status model</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#new-benchmarking-analytics-and-extended-status-model">/pages/iXSBDdVgxJNT42NfyjfX#new-benchmarking-analytics-and-extended-status-model</a></td></tr><tr><td><strong>February 2024</strong></td><td><p><i class="fa-calendar">:calendar:</i> Campaigns usability improvements</p><p><i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Capture returns item conditions</p><p><i class="fa-flag-swallowtail">:flag-swallowtail:</i> Klaviyo integration</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#campaigns-usability-improvements-and-klaviyo-integration">/pages/iXSBDdVgxJNT42NfyjfX#campaigns-usability-improvements-and-klaviyo-integration</a></td></tr><tr><td><strong>January 2024</strong></td><td><p><i class="fa-box">:box:</i> New banner slots for Order Status page</p><p><i class="fa-gift">:gift:</i> New Gift Returns Portal</p><p><i class="fa-file-invoice">:file-invoice:</i> Customs invoice support for returns</p></td><td><a href="/pages/iXSBDdVgxJNT42NfyjfX#more-campaign-banner-slots-on-the-order-status-page-and-new-returns-portal-features">/pages/iXSBDdVgxJNT42NfyjfX#more-campaign-banner-slots-on-the-order-status-page-and-new-returns-portal-features</a></td></tr></tbody></table>

## 2023

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2023</strong></td><td><p><i class="fa-chart-simple">:chart-simple:</i> Webhooks performance report</p><p><i class="fa-calendar">:calendar:</i> HTML campaign banners</p><p><i class="fa-box-dollar">:box-dollar:</i> Display refund payment providers in the Returns Portal</p></td><td><a href="/pages/KKacRtkKArn0ieYuKTOJ#new-webhooks-performance-report-and-create-email-banners-using-html">/pages/KKacRtkKArn0ieYuKTOJ#new-webhooks-performance-report-and-create-email-banners-using-html</a></td></tr><tr><td><strong>November 2023</strong></td><td><p><i class="fa-clock-three">:clock-three:</i> Promise self-service configuration</p><p><i class="fa-file-exclamation">:file-exclamation:</i> Claims Manager</p><p><i class="fa-wallet">:wallet:</i> Wallet integration for return labels</p></td><td><a href="/pages/KKacRtkKArn0ieYuKTOJ#promise-self-service-configuration-and-claims-manager-feature">/pages/KKacRtkKArn0ieYuKTOJ#promise-self-service-configuration-and-claims-manager-feature</a></td></tr></tbody></table>


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