# Previous Releases

## 2026

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>March 2026</strong></td><td><ul><li>Fraud &#x26; Abuse Insights</li><li>Size Recommender</li></ul></td><td><a href="/pages/ODHS0PZ4Tk9xzIUfbb2d">/pages/ODHS0PZ4Tk9xzIUfbb2d</a></td></tr><tr><td><strong>February 2026</strong></td><td><ul><li>WISMO/R agent (coming soon)</li><li>Message templates</li><li>AI test variant generation</li></ul></td><td><a href="/pages/HLkmWkReAo4a2x8Lxg33">/pages/HLkmWkReAo4a2x8Lxg33</a></td></tr><tr><td><strong>January 2026</strong></td><td><ul><li>Payment Provider Integration (Returns)</li><li>App improvements</li></ul></td><td><a href="/pages/MTRvmW5IDvBUjzUnf7Lk">/pages/MTRvmW5IDvBUjzUnf7Lk</a></td></tr></tbody></table>

## 2025

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2025</strong></td><td><ul><li>Copilot: chat with your data</li><li>App improvements</li></ul></td><td><a href="/pages/RE4Jx4gzDSUr5mKx53aZ">/pages/RE4Jx4gzDSUr5mKx53aZ</a></td></tr><tr><td><strong>November 2025</strong></td><td><ul><li>Poshmark integration</li><li>App improvements</li></ul></td><td><a href="/pages/PejlJbRwIKUUJBnbHK36">/pages/PejlJbRwIKUUJBnbHK36</a></td></tr><tr><td><strong>October 2025</strong></td><td><ul><li>On-Demand Messaging</li><li>Premium Analytics </li></ul></td><td><a href="/pages/97ZawlAHWP4zgV2QB2i1">/pages/97ZawlAHWP4zgV2QB2i1</a></td></tr><tr><td><strong>September 2025</strong></td><td><ul><li>A/B Tests </li><li>Self-Service Claims </li></ul></td><td><a href="/pages/HCwdBgTBQxqftxli4212">/pages/HCwdBgTBQxqftxli4212</a></td></tr><tr><td><strong>August 2025</strong></td><td><ul><li>Gorgias integration</li><li>Insights agent</li></ul></td><td><a href="/pages/UbeRlw4BoYIGPNzdCRrn">/pages/UbeRlw4BoYIGPNzdCRrn</a></td></tr><tr><td><strong>July 2025</strong></td><td><ul><li>Return reasons v2</li><li>Kustomer integration</li><li>Premium Analytics (coming soon)</li></ul></td><td><a href="/pages/Oua4aM87Q31gAvXLzY9p">/pages/Oua4aM87Q31gAvXLzY9p</a></td></tr><tr><td><strong>June 2025</strong></td><td><ul><li>App Store for returns</li><li>Insights agent (coming soon)</li></ul></td><td><a href="/pages/yFeZ9wHkrAj7hAv8xfur">/pages/yFeZ9wHkrAj7hAv8xfur</a></td></tr><tr><td><strong>May 2025</strong></td><td><ul><li>Enhanced marketplace tracking</li><li>Retail Returns</li><li>Apple Wallet Order Tracking</li><li>On-Demand Messaging (coming soon)</li></ul></td><td><a href="/pages/gR4wOPQcmQlR8CvwSN30">/pages/gR4wOPQcmQlR8CvwSN30</a></td></tr><tr><td><strong>April 2025</strong></td><td><ul><li>Smart Survery improvements</li><li>Promise delivery method setup update </li><li>App Store navigation changes</li></ul></td><td><a href="/pages/ociYbnQAQKY5OPr2sFho">/pages/ociYbnQAQKY5OPr2sFho</a></td></tr><tr><td><strong>March 2025</strong></td><td><ul><li>A/B Tests </li><li>Shopify Return Analytics </li><li>Update return registrations with tracking number </li></ul></td><td><a href="/pages/ofSy0eH3mMTdZlUywc2C">/pages/ofSy0eH3mMTdZlUywc2C</a></td></tr><tr><td><strong>February 2025</strong></td><td><ul><li>Smart Survey</li><li>App Store</li><li>Improved Promise Insights</li></ul></td><td><a href="/pages/QBM5N59EHisxFiA1Dhzz">/pages/QBM5N59EHisxFiA1Dhzz</a></td></tr><tr><td><strong>January 2025</strong></td><td><ul><li>Initiate returns via Tracking Details</li><li>Return Approvals</li><li>Retention Offer</li><li>Returns management usability improvements</li></ul></td><td><a href="/pages/7CmT5YHcf2wOPcyw39nM">/pages/7CmT5YHcf2wOPcyw39nM</a></td></tr></tbody></table>

## 2024

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2024</strong></td><td><ul><li>parcelLab Copilot</li><li>AI Email Editor</li></ul></td><td><a href="/pages/9aq3IQdTUclIejq5gc5l">/pages/9aq3IQdTUclIejq5gc5l</a></td></tr><tr><td><strong>November 2024</strong></td><td><ul><li>Benchmarking analytics</li><li>Trigger return flows API</li></ul></td><td><a href="/pages/S3aMKuzZqGf9fhunlYdV">/pages/S3aMKuzZqGf9fhunlYdV</a></td></tr><tr><td><strong>October 2024</strong></td><td><ul><li>Filtered views for trackings</li><li>Optimize return labels</li><li>Manage returns with free gifts</li></ul></td><td><a href="/pages/cbHym7DkMIOKNlZVSnL0">/pages/cbHym7DkMIOKNlZVSnL0</a></td></tr><tr><td><strong>September 2024</strong></td><td><ul><li>Trackings and Communication updates</li><li>New user management</li><li>Notification center</li></ul></td><td><a href="/pages/lJUnFUgKYuvPscrFXbDR">/pages/lJUnFUgKYuvPscrFXbDR</a></td></tr><tr><td><strong>August 2024</strong></td><td><ul><li>Delivery claims report</li><li>Postscript integration</li><li>Reusable snippets for templates and messages in Journey Manager</li></ul></td><td><a href="/pages/so5QxJGtfM0BZzJ9VJx0">/pages/so5QxJGtfM0BZzJ9VJx0</a></td></tr><tr><td><strong>July 2024</strong></td><td><ul><li>Message history to compare and revert previous versions in Journey Manager</li></ul></td><td><a href="/pages/iQWtO615UiaLXOqs5qJ0">/pages/iQWtO615UiaLXOqs5qJ0</a></td></tr><tr><td><strong>June 2024</strong></td><td><ul><li>Returns Forecast AI analytics</li><li>Improved last mile carrier support</li><li>New Salesforce Service Cloud version</li></ul></td><td><a href="/pages/kQCpToQsKdrC4QlyV2fm">/pages/kQCpToQsKdrC4QlyV2fm</a></td></tr><tr><td><strong>May 2024</strong></td><td><ul><li>Trending Late AI solution</li><li>Improved analytics for web campaigns</li></ul></td><td><a href="/pages/bPGUZWRlvrCxALLPqp02">/pages/bPGUZWRlvrCxALLPqp02</a></td></tr><tr><td><strong>April 2024</strong></td><td><ul><li>SMS opt-in on the Order Status page</li><li>New banner slots for emails</li><li>Campaign banners available in the Returns Portal</li></ul></td><td><a href="/pages/K75prjFigol7OSBsl3DM">/pages/K75prjFigol7OSBsl3DM</a></td></tr><tr><td><strong>March 2024</strong></td><td><ul><li>Benchmarking analytics (Beta)</li><li>Display product brand name on the Order Status page</li><li>Enhanced status model</li></ul></td><td><a href="/pages/Rh6Y63ELoRe2yTIR0f7p">/pages/Rh6Y63ELoRe2yTIR0f7p</a></td></tr><tr><td><strong>February 2024</strong></td><td><ul><li>Campaign Manager usability improvements</li><li>Capture returns item conditions</li><li>Klaviyo integration</li></ul></td><td><a href="/pages/VozCuK2UtAQsM9NBsxtv">/pages/VozCuK2UtAQsM9NBsxtv</a></td></tr><tr><td><strong>January 2024</strong></td><td><ul><li>Additional campaign banner slots</li><li>New Gift Returns Portal</li><li>Customs support for returns</li></ul></td><td><a href="/pages/34iS1PU7YboBy6eaEQVi">/pages/34iS1PU7YboBy6eaEQVi</a></td></tr></tbody></table>

## 2023

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>December 2023</strong></td><td><ul><li>Webhooks performance report</li><li>HTML campaign banners</li><li>Display refund payment providers in the Returns Portal</li></ul></td><td><a href="/pages/6yz4hhozxH7gPDP6HxxM">/pages/6yz4hhozxH7gPDP6HxxM</a></td></tr><tr><td><strong>November 2023</strong></td><td><ul><li>Promise self-service configuration</li><li>Claims Manager</li><li>Wallet integration for return labels</li></ul></td><td><a href="/pages/kthcto53y3peHmELpEeC">/pages/kthcto53y3peHmELpEeC</a></td></tr></tbody></table>


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