# Introducing our Trending Late status and campaign analytics improvements

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## New Features

Take a tour of the updates in our interactive demo below!

{% embed url="<https://app.storylane.io/share/38ew8hej2yyf>" %}

In addition to that, learn more about the new features in the following overviews.

### ⏱️ Trending Late&#x20;

#### Trending Late Status in the Portal and on the Order Status Page

Trending Late is the newest AI addition to our product offering, granting visibility on the estimated likelihood of delivery delay for parcels. The trending late status can be viewed in tracking records in the parcelLab Portal and on the Order Status page. This alleviates burden on customer service teams from WISMO inquiries and improves the post-purchase experience through clear communication.

[Learn more →](/docs/engage/trending-late.md)

{% tabs %}
{% tab title="Order Status Page" %}

<figure><img src="/files/az6DZVTU9wpcWyy1BmYg" alt="Order Status page with Trending Late status"><figcaption><p>Trending late status on the Order Status page</p></figcaption></figure>
{% endtab %}

{% tab title="Portal" %}

<figure><img src="/files/cBAjS5dJbSZLc1dKcyia" alt="Tracking record with trending late status"><figcaption><p>Trending late status on a tracking record</p></figcaption></figure>

<figure><img src="/files/fbIsluQHqE92sXtUB0wD" alt="" width="375"><figcaption><p>Trending late status in the Trace section of the tracking record's details</p></figcaption></figure>
{% endtab %}
{% endtabs %}

### 📣 Campaign Manager

#### Campaign Analytics for Order Status Page

You can now view engagement rates for campaigns on your Order Status page in the Analytics report in Campaign Manager. Simply toggle between the analytics for your campaigns in emails and Order Status page by clicking on the Emails and Web tabs respectively.

[Learn more →](/docs/platform/overview/communication-insights/campaigns-report.md)

<img src="/files/VuDn5HszJe5xrRUK7RSa" alt="Analytics for email campaigns" data-size="original">![Analytics for Order Status page campaigns](/files/OFQgjyIZAoTgzFTHQ8Gf)

***

{% tabs %}
{% tab title="Improvements" %}

#### 📊 parcelLab Portal

* Improved navigation menu for responsiveness and removed dashboard pages in Campaign Manager and Promise.&#x20;
* Account switcher is now located at the top of the secondary navigation pane in [app.parcellab.com](https://app.parcellab.com).&#x20;
* User settings are now accessible from the global navigation pane (that is: language settings and logout functionality) in [app.parcellab.com](https://app.parcellab.com).&#x20;

#### 📣 Campaign Manager

* Content block list is no longer minimized after adding a new content block to improve visibility on remaining content blocks that can be used. &#x20;

#### 🔗 Connect&#x20;

* Magento 2 webhook integration is now compatible with the latest Magento version 2.4.6.&#x20;

#### 🔄 Returns Portal

* The Returns Portal is now available in three additional languages: Greek, Estonian and Lithuanian.
* Improved display of scheduled carrier pickup time on the confirmation page.&#x20;
* Item quantity can now be hidden on the item selection page.
  {% endtab %}

{% tab title="Fixes" %}

* Fixed issue with flickering when loading campaigns on the Order Status page when an article list is already pre-defined.&#x20;
* Removed duplicate icon for indicating unpublished changes to Promise configuration.&#x20;
  {% endtab %}

{% tab title="New Carriers" %}

#### Outbound Carrier Integrations

<img src="/files/22ceEPeOEGbNQ1pWJ4eB" alt="" data-size="line"> AllTech &#x20;

<img src="/files/ZErx50Py3pmLmVrNeEmn" alt="" data-size="line"> SF Express&#x20;

<img src="/files/TWKuoZH9kV98VvUAjzCJ" alt="" data-size="line"> Doordash&#x20;

<img src="/files/dgGPKQAmRXDAWWM7K4w9" alt="" data-size="line"> AxleHire&#x20;
{% endtab %}
{% endtabs %}

## Explore More Features

View more features added to the parcelLab platform here.

{% content-ref url="/pages/BTQTZyEzdSCWjsl8H7Vd" %}
[Previous Releases](/docs/whats-new/archive/previous-releases.md)
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