# Poshmark integration and App improvements

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## New Features

Take a tour of the latest updates in our interactive demo below!

{% embed url="<https://app.storylane.io/share/uire2zjyo9c9>" %}

Learn more about the new features in the following overviews.

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For further information on getting access to the features described in this update, please contact your parcelLab representative.
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## <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Returns

### Poshmark Integration

parcelLab’s Poshmark integration lets your Returns Portal users seamlessly list non-returnable items on Poshmark, with the opportunity to recoup costs and give unwanted items a new home.

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The Poshmark integration is currently only offered in the United States and Canada, which are the regions where Poshmark operates.
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<a href="/spaces/-LPf1Lv1YUuLYva6LrXQ/pages/WjwhOzig5fDUo00YoUiz" class="button primary">Learn more</a>

<figure><img src="/files/VsFwKdj2BS24DD3LXaUL" alt=""><figcaption></figcaption></figure>

***

{% tabs %}
{% tab title="Improvements" %}

#### <img src="/files/JdaC4QFP49nPhxJ5EBXF" alt="" data-size="line"> parcelLab App

* The profile settings have been updated with the following improvements:
  * An indicator has been added on the profile icon to highlight when there are missing profile details and any unread notifications for your account.
  * A progress bar has been added to show the percentage of profile details completed and any missing information.

#### <i class="fa-comment">:comment:</i> Journeys

* A mobile preview is now available in Email Templates and Messages to ensure communications are responsive and visually correct on mobile devices.
* You can now bulk publish or delete messages and set multiple messages to active or inactive at once for quick and efficient management of messages.
* A status indicator is now shown when a message has been set to inactive in Messages.
* Added an option to manually control the display of order placeholders in test emails to ensure test content now accurately reflects trigger-level configurations and prevent mismatches with live emails.
* Product recommendations can now show items specific to a brand to ensure relevant products are displayed in multi-shop setups.

#### <i class="fa-clock-nine">:clock-nine:</i> Promise&#x20;

* Delivery methods in the Promise module can be filtered by country code (for example: USA, DEU), carrier, your configured warehouses and Promise calibration (for example: conservative or aggressive). &#x20;

#### &#x20;<i class="fa-bag-shopping">:bag-shopping:</i> App Store

* Apps and recipes are now differentiated by color in the App for more intuitive differentiation.&#x20;
* You can now include additional information when requesting app installations using the comment field to provide more context for your request.

#### <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Returns

* Return reasons v2 now allows for the use of virtuals/proxy filters (in snack case style) that enable dynamic conditions for your return reasons (for example: setting a filter that references the time from the order or delivered date to the current day).
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{% tab title="Fixes" %}

* Fixed a bug where clicking Deselect All did not automatically reset filters to the latest state.
* Fixed an issue where filters did not persist for outbound trackings after navigating to tracking details and back to the results.
* Resolved an issue where double-clicking a filter option caused the trackings page to become unresponsive.
* Fixed an issue where the unsaved changes prompt incorrectly displayed when using the search and then navigating away from the trackings page.
* Fixed a bug where not all templates were available to select from when creating messages.
* Fixed a bug where the message history was not displaying.
* Fixed an issue where selecting to view an app or recipe was opening the details page at the bottom rather than anchoring to the top.
  {% endtab %}

{% tab title="New Carriers" %}

#### Outbound Carrier Integrations

<img src="/files/JUk7KTAPcHPoaoTPJ8X6" alt="DExpress logo" data-size="line"> DExpress

#### Returns Carrier Integrations

<img src="/files/abCEV8vjKG3UUBGXPgRr" alt="DPD logo" data-size="line"> DPD (Austria and Hungary)

<img src="/files/aPyEONeE3SiEHezPRZ9E" alt="GLS logo" data-size="line"> GLS (Netherlands)
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## Latest Documentation Updates

We update our documentation regularly so be sure to check the latest pages here to help you get started with new features.

{% tabs %}
{% tab title="New Pages" %}

#### <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Returns

* [Poshmark Integration](/docs/retain/returns-portal/features/poshmark-integration.md)

#### <i class="fa-bag-shopping">:bag-shopping:</i> App Store

* [parcelLab Customer Service for SFSC Integration Guide](/docs/platform/app-store/parcellab-customer-service-integration-for-sfsc/implementation-guide.md)
  {% endtab %}

{% tab title="Updated Pages" %}

#### <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Returns&#x20;

* [Display Refund Payment Provider](/docs/retain/returns-portal/features/display-refund-payment-provider.md) - updated for currently supported payment providers.
* [Customer Service for Returns](/docs/retain/returns-customer-service.md#process-refund-and-exchange) - updated for option to refund the original shipping cost.

#### <i class="fa-link">:link:</i> Connect

* [Order/Warehouse Events](/docs/developers/v2/status-updates/send-shop-events.md#using-the-deduplicate-parameter-optional) - updated for `deduplication` parameter&#x20;
* [Connect Order Data for Returns](/docs/developers/v2/returns/connect-order-data.md) - updated for accepted values in `paymentMethod` field

#### <i class="fa-bag-shopping">:bag-shopping:</i> App Store

* [Salesforce Service Cloud](/docs/platform/app-store/parcellab-customer-service-integration-for-sfsc.md) - updated to move configuration instructions to dedicated implementation guide page&#x20;
  {% endtab %}

{% tab title="parcelLab Guides Updates" %}

#### <img src="/files/JdaC4QFP49nPhxJ5EBXF" alt="" data-size="line"> parcelLab App

* [View Return Trackings](https://docs.parcellab.com/guides/trackings/overview/view-return-tracking-details)

#### <i class="fa-screwdriver-wrench">:screwdriver-wrench:</i> Experience Design Setup

* [Email Templates](https://docs.parcellab.com/guides/experience-design/setup/email-templates)
* [Messages](https://docs.parcellab.com/guides/experience-design/setup/messages)
* [Preview and Publish Messages](https://docs.parcellab.com/guides/experience-design/setup/messages/preview-and-publish-emails)

#### <i class="fa-clock-three">:clock-three:</i> Promise

* [Delivery Methods](https://docs.parcellab.com/guides/promise/delivery-methods)

#### <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> Returns

* [Poshmark Integration Guide](https://docs.parcellab.com/guides/returns/poshmark-integration-guide)

#### <i class="fa-bag-shopping">:bag-shopping:</i> App Store

* [App Store](https://docs.parcellab.com/guides/app-store/overview)
* [App Setup](https://docs.parcellab.com/guides/app-store/app-setup)
* [Installed Apps & Recipes](https://docs.parcellab.com/guides/app-store/installed-apps-and-recipes)

#### <i class="fa-gear">:gear:</i> Admin

* [Profile](https://docs.parcellab.com/guides/admin-and-settings/profile)
* [Notifications](https://docs.parcellab.com/guides/admin-and-settings/notifications)
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## Explore More Features

View more features added to the parcelLab platform here.

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[Previous Releases](/docs/whats-new/archive/previous-releases.md)
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