Wallet Integration

Overview

parcelLab's Wallet Integration feature enables your customers to save return QR codes to their native mobile wallet. The mobile pass can be downloaded from the return confirmation page and includes the customer's name, the order number, tracking number, and carrier used for the return shipment.

Key Benefits

QR code return labels can be downloaded as a digital pass that can be stored in mobile wallets. This provides increased accessibility for your customers who opt to use a QR code to access their return label when returning their parcels at a physical drop-off point.

Configuring the Wallet Integration Feature

The following sections describe the configuration required for generating return labels as wallet passes in your Returns Portal.

Customer Requirements

For the feature to work, you need to provide the following:

• The carriers you want to activate this feature for

Implementation Process

To activate this feature, please contact your parcelLab representative with the information specified under the Customer Requirements section.

If you wish to activate this feature with a new carrier for return shipments, parcelLab will review if the carrier is able to provide the necessary data for implementation.