Poshmark integration and App improvements

This month's release delivers an integration with Poshmark and more enhancements in the parcelLab App.

You can get the latest product updates sent directly to your inbox. Simply sign up here to receive our monthly newsletter.

New Features

Take a tour of the latest updates in our interactive demo below!

Learn more about the new features in the following overviews.

For further information on getting access to the features described in this update, please contact your parcelLab representative.

Returns

Poshmark Integration

parcelLab’s Poshmark integration lets your Returns Portal users seamlessly list non-returnable items on Poshmark, with the opportunity to recoup costs and give unwanted items a new home.

The Poshmark integration is currently only offered in the United States and Canada, which are the regions where Poshmark operates.

Learn more

parcelLab App

The profile settings have been updated with the following improvements:
- An indicator has been added on the profile icon to highlight when there are missing profile details and any unread notifications for your account.
- A progress bar has been added to show the percentage of profile details completed and any missing information.

Journeys

A mobile preview is now available in Email Templates and Messages to ensure communications are responsive and visually correct on mobile devices.
You can now bulk publish or delete messages and set multiple messages to active or inactive at once for quick and efficient management of messages.
A status indicator is now shown when a message has been set to inactive in Messages.
Added an option to manually control the display of order placeholders in test emails to ensure test content now accurately reflects trigger-level configurations and prevent mismatches with live emails.
Product recommendations can now show items specific to a brand to ensure relevant products are displayed in multi-shop setups.

Promise

Delivery methods in the Promise module can be filtered by country code (for example: USA, DEU), carrier, your configured warehouses and Promise calibration (for example: conservative or aggressive).

App Store

Apps and recipes are now differentiated by color in the App for more intuitive differentiation.
You can now include additional information when requesting app installations using the comment field to provide more context for your request.

Returns

Return reasons v2 now allows for the use of virtuals/proxy filters (in snack case style) that enable dynamic conditions for your return reasons (for example: setting a filter that references the time from the order or delivered date to the current day).