Order Status Page Report

The Order Status Page report provides an overview of the traffic on your Order Status page.

Use Case

Using this report, you can understand how often your customers use the Order Status page in your online shop and view the satisfaction rate of the communications sent during shipping and carrier performance.

Order Status Page Report Features

This report is based on the creation date of the tracking for the parcel. It contains data for the last two years.

The top-level row shows the core metrics of this report and the date the report was last refreshed above it. This gives you an overview of your Order Status page traffic for your shops and the performance of your communications and carriers for the current period. It can be compared against a fixed previous period, which is based on the current period selected (for example: if the current period selected is 30 days, then the previous period used will be the previous 30 days from the current period).

More detailed charts are included in the Order Status Page report to help you understand usage of your Order Status page.

Check out the parcelLab guides

For further information on using the report and metrics, see our user guide documentation.