Leadtimes Report

The Leadtimes report provides an overview of the fastest carriers on your network.

Use Case

Using this report, you can compare which carriers in which destinations tend to perform faster and how often these are on time under the service level agreement. You can also visualize the average time it takes an order to be picked up by the carrier and how this behavior changes depending on your shops.

Leadtimes Report Features

This report is based on the delivery date of the parcel and the calculations are done only for delivered parcels. It contains data for the last two years.

The top-level row shows the core metrics of this report and the date the report was last refreshed above it. This gives you an overview of the speed of the process and percentage of failed deliveries for the current period. It can be compared against a fixed previous period, which is based on the current period selected (for example: if the current period selected is 30 days, then the previous period used will be the previous 30 days from the current period).

More detailed charts are included in the Leadtimes report to help you monitor carrier delivery performance.

Check out the parcelLab guides

For further information on using the report and metrics, see our user guide documentation.