Carrier Integrations

Find the right carrier integration option with parcelLab to help you provide tracking information that meets your customers' needs and exceeds their expectations.

Getting Started

The following sections describe the carrier integration process and the benefits of collaborating with parcelLab.

What are Carrier Integrations?

Our industry leading carrier integrations enables your customers to receive real-time updates and stay in touch with the latest status of their orders.

Setting up a carrier with us is straightforward. Our knowledge enables us to integrate the best integration option for the carrier, including API, webhooks, and file-based transfers. Due to our established processes, infrastructure, and our close collaboration with carrier partners, we have a quick turnaround for integrating new carriers.

When your setup is complete, our multi-level tracking status model keeps your customers informed with all relevant carrier information and detailed information about the shipment status.

Key Benefits

Using carrier integrations to proactively inform customers about their deliveries has several benefits, including providing key updates about delivery issues and next delivery steps to keep customers updated on their orders and reduce customer service calls. You can also provide estimated delivery dates for shipments coming from the carrier or our own calculated predictions if needed.

With over 150 carriers integrated worldwide, you can be sure to find the right carrier solution with us. Through our close partnerships with a range of carriers, we have access to a wide range of parcel tracking data to ensure your customers always receive the best quality order updates.

parcelLab's carrier solutions cover all delivery methods and provide ongoing carrier interface and status data maintenance as well as the relevant carrier support.