> For the complete documentation index, see [llms.txt](https://docs.parcellab.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parcellab.com/docs/developers/returns.md). # Returns - [Return Configurations](https://docs.parcellab.com/docs/developers/returns/return-configurations.md): Our API allows you to retrieve return configuration sets that are linked to return registrations. - [Return Registrations](https://docs.parcellab.com/docs/developers/returns/return-registrations.md): Our API allows you to create, update, and retrieve customer return registrations. - [Process Return Mutations](https://docs.parcellab.com/docs/developers/returns/process-return-mutations.md): Process returns with return registration mutations, including cancelling a return, closing a submitted return, and recording warehouse receive status. - [Returns Portal v2 Snippet](https://docs.parcellab.com/docs/developers/returns/v2.md): Configure the display of a Returns Portal in your shop that provides a streamlined returns process for your customers. - [Connect Order Data](https://docs.parcellab.com/docs/developers/returns/connect-order-data.md): Send your customers' order data via file or API when creating a tracking or let us retrieve the order data using a real-time API connection. - [Real-time API Connection for Returns](https://docs.parcellab.com/docs/developers/returns/connect-order-data/real-time-api-connection-for-returns.md): Set up a retailer-facing real-time returns integration with push or pull order data, WMS handoffs, OMS status updates, and refund callbacks. - [Receive Order Data](https://docs.parcellab.com/docs/developers/returns/receive-order-data.md): Receive RMA exports via webhook, API or as a flat file (.csv or .tsv) to an SFTP server. - [Headless Returns Flow](https://docs.parcellab.com/docs/developers/returns/headless-returns-flow.md): This flow explains the interaction with the parcelLab Returns platform in a headless manner, using a custom user interface instead of the parcelLab plugin. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.parcellab.com/docs/developers/returns.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.