Exceptions Report

The Exceptions report provides an overview of the issues that occur for parcels during the shipping process throughout the day.

Use Case

Using this report, you can monitor which tracking numbers are having issues and their delivery has not been completed. You can also extract the list and check every tracking number in detail by making use of parcelLab or your internal tools.

Exceptions Report Features

This report is based on the current day and at which time the last refresh of the data occurred.

The top-level row shows the core metrics of this report. This gives you an overview of the issues of parcels for today, including the total number that are in progress, at the warehouse, and parcels that might be late.

More detailed charts are included in the Exceptions report to help you monitor parcel issues.

Check out the parcelLab guides

For further information on using the report and metrics, see our user guide documentation.