Send Order Data from Shopify

For Shopify customers, by simply creating two webhooks, this will get you up, running, and connected with parcelLab so you can start sending data to us as quickly as possible.

The parcelLab Order Tracking app enables a quick and simple connection of your order data from Shopify to the parcelLab system. You can download the app or refer to the documentation for more information.

Creating Webhooks

To create webhooks for Shopify integration:

1. From your Shopify admin, go to Settings > Notifications.

2. Scroll down to the Webhooks section at the bottom of the page.

3. Click the Create Webhook button, and then enter the details of the webhooks for an order creation and order update as required. For example:

   • Event: "Order Creation" Format: "JSON" URL: https://api.parcellab.com/shopify Webhook API version: (should be the latest version) What does this do?: This transmits order data from Shopify to parcelLab at the time that a customer makes an order.

   • Event: "Order Update" Format: "JSON" URL: https://api.parcellab.com/shopify Webhook API version: (should be the latest version) What does this do?: This transmits order data from Shopify to parcelLab any time the order is updated. This is primarily for when the order is updated with tracking number information but also transmits item information and order cancellations when applicable.

4. Click the Save Webhook button for each webhook to ensure they are saved.

5. Check that your webhook section shows both the webhooks like the below image.

   
6. Share your Shopify shop URL with your technical contact at parcelLab.

This is usually in a format like "shopname.myshopify.com". However, it can sometimes vary and it is important that this information is correct to make sure we are connecting your data coming from the webhook to your parcelLab account.

When this is completed, data should be coming through to us exactly as we need it. Our team will double-check to make sure the data is correct.

Generally it is also recommended getting API access to your Shopify products endpoint so that we can get the product feed (for example: for images and links).

As for your next step, you will need to provide us your carrier information. For further details on what information you need to provide parcelLab, refer to the link below.

Supported Carriers