# SMS opt-in on the Order Status page and campaigns for the Returns Portal

{% hint style="success" %}
You can get the latest product updates sent directly to your inbox. Simply [sign up here](https://go.parcellab.com/product-newsletter-sign-up) to receive our monthly newsletter.
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## New Features

Take a tour of the updates in our interactive demo below!

{% embed url="<https://app.storylane.io/share/rwrvtedziavg>" %}

In addition to that, learn more about the new features in the following overviews.

### 📦 Order Status Page

#### SMS Opt-In

You can now add a SMS opt-in field on your Order Status page to allow your customers to opt in to receive SMS order status updates by entering their phone number. This enables you to easily collect the SMS opt-in details of your customers if this information has not already been provided.

{% hint style="info" %}
You need to use the parcelLab SMS feature in order to use this capability.
{% endhint %}

[Learn more →](/docs/developers/v2/status-updates/configuration.md#sms-opt-in)

<figure><img src="/files/ilgPooqri88Avqs0J5mK" alt="" width="375"><figcaption></figcaption></figure>

#### Marketplace Support

You can now proactively keep customers updated on the latest progress of orders received from a marketplace vendor or dropshipment on the Order Status page. This improves the customer experience by providing the name of the marketplace store handling the tracking and displaying the tracking number and carrier information (including a link to the carrier tracking page) as well if this data is available.

{% hint style="info" %}
If the tracking number and carrier information are not available, a standard message will display in the checkpoint details instead confirming status updates can be received from the carrier if available.
{% endhint %}

[Learn more →](/docs/engage/order-status-page/components.md#marketplace-support)

<figure><img src="/files/iqJDRKrq1xPslatYy1f2" alt=""><figcaption></figcaption></figure>

### 📣 Campaign Manager

#### New Banner Slots for Emails

Increase further engagement and target specific audiences with your email campaigns by using the new standard email banner slots. There are now two additional standard email banner slots available, meaning you can display up to four campaign banners in an email if you use the HTML email banner in conjunction with them.

[Learn more →](/docs/developers/v2/status-updates/configuration.md#campaign-banners)

<figure><img src="/files/kk1vUKNDdouZ99VaSYIm" alt="Email with two banners" width="375"><figcaption></figcaption></figure>

#### Campaign Banners in Return Portals

Boost campaign engagement throughout the post-purchase journey by adding campaigns in your Returns Portal! You can now display up to four campaign banners throughout the return registration process, increasing the density of touchpoints for your campaign audiences.

[Learn more →](broken://spaces/-LPf1Lv1YUuLYva6LrXQ/pages/abK61oz7U6jUXFa2Hfkl#campaign-builder)

<figure><img src="/files/KE61iwduEtXSaCwdHzND" alt="Campaign banner on the Returns Registration page" width="563"><figcaption></figcaption></figure>

***

{% tabs %}
{% tab title="Improvements" %}

#### 🔄 Returns Portal

* Parcel locker selection is now available as a carrier option when selecting a return shipment method.
* Customers who selected carrier pickup for returns now have the option to reschedule their previously selected pickup timeslot.
  {% endtab %}

{% tab title="Fixes" %}

* Fixed an issue with the generated email preview in Campaign Manager.
  {% endtab %}

{% tab title="New Carriers" %}

#### Outbound Carrier Integrations

<img src="/files/cR5sLrQigJ953fvycGMQ" alt="Product Care Group logo" data-size="line"> Product Care Group (PCG)

#### Returns Carrier Integrations

<img src="/files/KZ4fW6jXDQL0Ni9stsJr" alt="InPost logo" data-size="line"> InPost Poland

<img src="/files/XVNQ64BfvwjdfS9DvfKv" alt="Rhenus logo" data-size="line"> Rhenus UK
{% endtab %}
{% endtabs %}

## Explore More Features

View more features added to the parcelLab platform here.

{% content-ref url="/pages/BTQTZyEzdSCWjsl8H7Vd" %}
[Previous Releases](/docs/whats-new/archive/previous-releases.md)
{% endcontent-ref %}


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