# Campaign Manager usability improvements and Klaviyo integration

{% hint style="success" %}
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## New Features

### 📣 Campaign Manager

#### Campaign Manager Usability Improvements

Campaign Manager users can now take advantage of several changes that improve the user experience, allowing you to:

* Easily rename existing campaigns.
* Duplicate audiences and campaigns if you need to reuse existing configurations (for example: running the same campaign in different languages) and use the settings already in place in the duplicated version to save time and improve efficiency.
* Edit the font size and instantly preview changes from the HTML UI editor as well as the code editor, when configuring HTML email campaigns.

<figure><img src="/files/Pfy4twnRrp4WbMSWfiA1" alt="Usability improvements highlighted with text and arrows for renaming campaigns, duplicating audiences and campaigns, and changing the font size in the HTML UI editor"><figcaption></figcaption></figure>

### 🔄 Returns Portal

#### Product Condition Option for Items to Be Returned

You can now include a dropdown menu requesting for the condition of the item to be returned (for example: Packed – Never used). This enables the optimization of warehouse processes for returned products (for example: assessing resale or refund value). You can request for this data to be included in your RMA export.

To activate this feature for your Returns Portal, please contact your parcelLab representative.&#x20;

<figure><img src="/files/6nINvpjfGNK9JFUOwTSt" alt="Category-based return reasons highlighted"><figcaption></figcaption></figure>

### 🔗 Connect

#### Klaviyo Integration

Connect Klaviyo with parcelLab through our seamless integration to send your proactive delivery notifications via the Klaviyo platform that use trigger events and order data from the parcelLab system.&#x20;

This allows you to streamline your communication channels for efficiency as well as leverage Klaviyo’s segmentation capabilities to deliver targeted and personzalized email campaigns.&#x20;

[Learn more →](/docs/platform/app-store/klaviyo.md)

<figure><img src="/files/OUAEhRNfKncpg4s9pcCt" alt="Communication flow in Klaviyo using parcelLab trigger events"><figcaption></figcaption></figure>

***

{% tabs %}
{% tab title="Improvements" %}

#### 📣 Campaign Manager

* Additional configuration is no longer needed to show campaign banners on your Order Status page (that is: banners are active by default via the `use_campaign_banners` option), meaning you can create, preview, and launch campaigns directly from Campaign Manager.

{% hint style="info" %}
You can deactivate campaign banners on the Order Status page if you want by adding `&use_campaign_banners=false` in the URL query parameters or `use_campaign_banners: false` to the JavaScript object.
{% endhint %}

#### 🔄 Returns Portal

* Improved collection scheduling feature for users requesting carrier pickups for returns.
* Added display of earliest and latest pickup times when scheduling return collections with FedEx.
  {% endtab %}

{% tab title="Fixes" %}

* Fixed an issue where the cut-off time field in Promise did not accept values in 24h time format (for example: 13:00).
* Fixed an issue with return period end date configuration where items were not returnable on the specified end date.
  {% endtab %}

{% tab title="New Carriers" %}
We’ve integrated with two new carriers this month:

<img src="/files/TSz2TD5nYsmWblUQUAxR" alt="" data-size="line"> Krage & Gerloff

<img src="/files/0IN5xCXQBYrLGYOQB4vV" alt="" data-size="line"> Porter Express
{% endtab %}
{% endtabs %}

## Explore More Features

View more features added to the parcelLab platform here.

{% content-ref url="/pages/BTQTZyEzdSCWjsl8H7Vd" %}
[Previous Releases](/docs/whats-new/archive/previous-releases.md)
{% endcontent-ref %}


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